During a recent shift, American Medical Response paramedic John Perino was dispatched to a residential care home where a woman was experiencing a psychotic episode; she’d torn down blinds and was trying to break the window.
Perino evaluated her and cleared her to be taken directly to the county’s crisis center, bypassing a trip to an emergency department.
“It is not uncommon for that patient to go to the ER and end up sitting there six, seven, eight hours before being transported to the behavioral health center,” Perino said.